Terms of Service

Effective 4 September 2026 · Last updated 4 September 2026

These terms cover two things: using this website and holding an account, and — if you take one — a website subscription with us.

1. Scope and agreement

These terms form an agreement between you and hakuba electronics.

Where an individually signed contract or quotation conflicts with these terms, that document prevails.

2. Your account

• Sign-in is by one-time link and code sent to your email address. Keep that mailbox secure.
• Give us an email address you control and keep it current.
• One account per person or organisation.
• You may delete your account at any time. Deletion is immediate and permanent.

3. The service

We design, build, host and maintain websites for businesses operating in Japan. Your scope is set out in your quotation.

We may change or discontinue parts of the service, with 30 days' notice for material reductions.

4. Subscription, fees and payment

This section applies to paying subscribers.

• Fees and billing period are those stated in your quotation, and shown on your account page.
• Prices are in Japanese yen. Tax-inclusive prices include consumption tax.
• Payment is due by the invoice date. We may suspend the service after 14 days overdue, with notice.
• Late payment carries interest at the statutory rate.
• We never handle your card details ourselves.

A separate disclosure under the Act on Specified Commercial Transactions is published before any subscription is purchased directly through this website.

5. Term, renewal and cancellation

• A subscription renews automatically unless either party gives notice.
• Cancel with 30 days' written notice before the end of the current term.
• Fees already paid for the current term are not refunded, except where the law requires it or we are at fault.
• On termination we will hand over the paid-for deliverables on request within 30 days.

6. Your responsibilities and your content

• You warrant that the content you give us is yours to use and infringes no one's rights.
• You are responsible for the accuracy of what you ask us to publish.
• You keep ownership of your content.
• You will indemnify us against third-party claims arising from content you supplied.

7. Intellectual property in the work

Ownership of your deliverables transfers to you on full payment. We keep our pre-existing tools and grant you a perpetual licence to use them within your deliverables.

We may show the finished work in our portfolio unless you ask us not to.

8. What you must not do

• Break any law, or publish unlawful, defamatory or infringing content.
• Attempt unauthorised access to any account, server or system.
• Probe, scan or load-test our systems without written permission.
• Automate the sign-in system, or request codes for an address you do not control.
• Resell or sublicense the service without written agreement.

9. Suspension and termination by us

We may suspend or close an account that breaches section 8 or is materially overdue, after notice and a chance to put it right.

10. Availability and disclaimers

We do not guarantee uninterrupted or error-free operation.

11. Limitation of liability

Our total liability in any 12-month period is limited to the fees you paid in that period.

Nothing here limits liability for intentional misconduct or gross negligence, or in any way Japanese law does not permit. If you are a consumer, the Consumer Contract Act applies.

12. Confidentiality

Each of us will keep the other's non-public business information confidential.

13. Force majeure

Neither party is liable for a delay caused by something outside its reasonable control.

14. Changes to these terms

We may change these terms in accordance with articles 548-2 to 548-4 of the Japanese Civil Code, with 30 days' notice for material changes.

15. Governing law and jurisdiction

These terms are governed by the laws of Japan.

16. Language

Published in English and Japanese. If the two differ, the Japanese version governs.

17. Contact

hakuba electronics — support@hakubaelectronics.com.